At TK99, we want every player to enjoy the platform for what it is — entertainment. Responsible gaming is not just a policy for us; it is a genuine commitment. We provide real tools, honest information, and direct support to help every player stay in control of their gambling habits.
Set a daily, weekly, or monthly deposit limit directly from your TK99 account settings. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.
Decide in advance how long you want to play in a single session. TK99 will send you a reminder when your chosen time is up. You can set session limits from as little as 30 minutes up to several hours. This simple tool helps you stay aware of how much time you are spending on the platform.
Enable reality check notifications to receive regular pop-up reminders showing how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay grounded and make conscious decisions about whether to continue playing or take a break.
If you feel you need a break from gambling, TK99's self-exclusion tool lets you block access to your account for a period of your choosing — from 24 hours all the way to a permanent exclusion. During a self-exclusion period, you will not receive any promotional communications from TK99.
Not ready for full self-exclusion but need a short break? TK99's cool-off feature lets you pause your account for 1, 7, or 30 days. During a cool-off period your account is temporarily suspended — you cannot log in, deposit, or place bets. Your balance is safely held until the period ends.
Our support team is available around the clock via live chat and email. If you are worried about your gambling habits — or those of someone you know — reach out to us at [email protected]. Our team is trained to handle these conversations with care, discretion, and zero judgment.
Responsible gaming means treating gambling as a form of entertainment — not as a way to make money, solve financial problems, or escape from stress. At TK99, we believe that gambling should always be a choice made freely, with full awareness of the risks involved and within limits that you are comfortable with.
The vast majority of TK99 players enjoy the platform without any issues. They set a budget, play within it, and treat any winnings as a bonus rather than an expectation. But we also know that for a small number of people, gambling can become a problem — and when that happens, it is important to have the right support in place.
TK99's responsible gaming programme is built around three core principles: awareness, control, and support. We want every player to be aware of the risks, to have the tools to stay in control, and to know that support is always available if they need it.
Problem gambling can develop gradually and is not always easy to recognise — especially in yourself. Here are some of the most common warning signs that gambling may be becoming a problem:
If any of these signs sound familiar, it does not mean you are a bad person — it means you may need some support. TK99 encourages you to reach out to our team or to use one of the self-management tools available in your account settings.
Staying in control of your gambling is much easier when you build good habits from the start. Here are TK99's top tips for keeping your gambling healthy and enjoyable:
TK99 operates a strict 18+ policy. No person under the age of 18 is permitted to register an account, make a deposit, or play any game on the TK99 platform. This is non-negotiable.
During the registration process, all players are required to confirm that they are 18 years of age or older. TK99 also conducts identity verification checks — including requesting government-issued photo ID — to confirm the age and identity of players before processing withdrawals or at any point we deem necessary.
If TK99 discovers that a player is under the age of 18, the account will be closed immediately, all funds will be returned to the payment source, and the matter may be reported to the relevant authorities.
If you are a parent or guardian, we recommend using parental control software to prevent minors from accessing online gambling platforms. Please also keep your TK99 login credentials private and never share your account with anyone under 18.
All of TK99's responsible gaming tools are accessible directly from your account dashboard. Here is how to find and use them:
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use TK99's support tools.
Do you spend more than you planned when gambling at TK99?
Have you ever tried to win back money you lost by gambling more?
Do you gamble to escape stress, boredom, or personal problems?
Have you hidden your gambling activity from family or friends?
Has gambling ever caused you financial difficulty?
Do you feel anxious or irritable when you try to stop gambling?
Our support team is available 24 hours a day, 7 days a week. If you are worried about your gambling or just want to talk through your options, we are here.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly. Reductions apply instantly; increases require a 24-hour wait.
Set a reminder interval — every 30, 60, or 90 minutes. TK99 will show you a summary of your session time and activity so you can make an informed choice to continue or stop.
Decide how long you want to play before you start. When your session limit is reached, TK99 will log you out automatically and prompt you to take a break.
Need a short pause? Activate a 1, 7, or 30-day cool-off period. Your account is suspended for the duration and your balance is held safely until you return.
For longer breaks, self-exclusion blocks your account for a minimum of 6 months up to permanent closure. All marketing communications are stopped immediately.
If you are unsure which tool is right for you, our 24/7 support team can walk you through your options. Email [email protected] or use live chat in your account.
TK99 is built for players who want great games and a platform they can trust. Join thousands of responsible players in Bangladesh who enjoy TK99 on their own terms.
18+ only. Gambling can be addictive — please play responsibly.